if our products do not absolutely delight you, please contact us, at (203)-516-6779 so that we may assist you in the return of your items. We will be happy to accept the return of any unsatisfactory product if you return it to us within 30 days of purchase. We accept returns for unopened and unused products and will issue store credit for any used product. Please note that the original shipping fees and your return shipping cannot be included refund amounts. If your order was damaged during delivery, you must contact us within 48 hours of delivery receipt. To contact us, please call, toll-free, (203)-516-6779 or use our Contact Us form to drop us a note. Please keep all packaging materials so that we may successfully file an insurance claim on your behalf.